Frequently Asked Questions
Everything you need to know about our luxury footwear and accessories.
How do I determine the right size for my footwear?
We provide a detailed size guide on each product page. Since our products are handcrafted, we recommend measuring your foot length in centimeters and comparing it to our chart for the most accurate fit.
What is the estimated delivery time for my order?
Domestic orders within India typically arrive within 5-7 business days. For international shipping, please allow 10-15 business days depending on your location and customs processing.
Are House of Vian products handmade?
Yes, every pair of Juttis, Mojsis, and Wedges is meticulously handcrafted by skilled artisans using traditional techniques and premium materials like pure leather and silk.
What is your return and exchange policy?
We offer exchanges for size issues within 7 days of delivery, provided the item is unworn and in its original packaging. Please note that customized orders and items on sale are final sale.
Do you offer international shipping?
Yes, we ship our luxury collections worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific country and region.
How should I care for my embellished footwear?
To maintain the beauty of your footwear, store them in the provided dust bag, keep them away from moisture, and use a soft dry cloth to gently clean any surface dirt.